Carter Crystal Ear Piercing

Worldwide delivery. Delivery is exclusively via Deutsche Post

Shipping within Germany is €2.90, and shipping is free for orders over €49.00 .

Shipping within Europe is €6.90 . Shipping to North America, South America, Asia and Africa is €6.90 . Shipping is free for orders over €120.00 .

You have the right to return unworn jewelry within 14 days.

In order to process your return quickly and easily, we ask you to enclose a note with the following information:

• name
• order number
• Reason for return so we know if you want a replacement, exchange or refund

You can purchase a return label via our Return Portal. Return options/costs will be displayed on the portal when you register your return. Register here for your return

Please note that personalized jewelry is excluded from the right of return.

We will not cover the costs of return shipping.

The processing time is 7-10 working days.