RIGHT OF WITHDRAWAL
(1) You have the right to withdraw from this contract within fourteen days without giving any reason. (2) In order to exercise your right of withdrawal, you must inform us
Hi-Life Trade GmbH
Cornelissenstr. 15
47169 Duisburg
info@hilifeshop.com
Send the goods to:
Hi-Life Trade GmbH
Kaiser-Friedrichstr.16
47169 Duisburg
by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
(3) Model withdrawal form
- At
Hi-Life Trade GmbH
Cornelissenstr. 15
47169 Duisburg
info@hilifeshop.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods
-Ordered on (*)/
received at (*) -
Name of consumer(s) –
Address of consumer(s)
– Signature of the consumer(s) (only if notification is made on paper)
- Date _______________
(*) Delete where not applicable.
(4) Consequences of revocation
If you revoke this contract, we have to repay all payments that we have received from you, excluding the delivery costs, immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
(5) Exclusion or premature expiry of the right of withdrawal:
The goods must be in their original condition and in the original packaging, they must be unused, any seal must not be removed. If the goods are damaged or soiled, a cancellation will not be accepted.
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Unless the parties have agreed otherwise, the right of cancellation does not apply to the following contracts:
* Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Products that are individually tailored to the needs of the consumer cannot be exchanged, as they are clearly tailored to the personal needs of the consumer.
End of revocation
Note on the exclusion of the right of withdrawal:
Unless the parties have agreed otherwise, the right of cancellation does not apply to the following contracts:
Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.